App Store & Tech Platform Disputes Form

Basic Information (Part 1/3)

Full name

E-mail

Company name (if any)

Country of residence

Platform involved

Google Play Apple App Store Other

Identify the platform

Developer account ID

Apps linked to each account (List each app’s name and a short description of what it does.)

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Timeline and Background (Part 2/3)

Describe when each account was created, when each app was published or last updated, when the termination notice was received, and, if terminated, the date of termination.

Describe the dates of any appeals or messages you sent to the platform and any responses you received.

Describe whether you had any previous rejections, warnings, or other account issues.

Exact dates are best, but approximate ones are fine if that’s all you have.

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Supporting Details (Part 3/3)

Upload all correspondence with the platform, including termination or policy violation notices, appeal emails, etc. (Up to 10 files in DOC, DOCX, PDF, PNG, JPG, JPEG, WEBP, AVIF or ZIP)

Upload the documents

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What is the amount of funds Google or Apple has not paid out after the account issue?

How many users your app had before the notice or termination?

What was your app’s average rating on the App Store, Google Play, or other platform before the issue occurred?

Was your company established in the EU or UK?

Yes No Unsure

Please list the top three EU countries where your users were located.

Do you currently have other developer accounts on Apple, Google, or another platform?

Yes No

Please describe briefly.

Anything else you’d like us to know

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